Overview of renewal
Thank you for using Users' site and FAQ site.
The FAQ site you are currently using has been renewed as <SHIMA HelpCenter>, an integrated support site for SHIMA SEIKI product users to make it even easier to use.
Open on July 25, 2023!
SHIMA HelpCenter is a customer support site that integrates Help, FAQs, manuals, and glossaries for SHIMA SEIKI products into one location. The cross-content keyword search and video explanations provide easy-to-understand explanations of various product functions, leading to smart solutions to questions and problems you may encounter during use.
Help functions are centralized and search capabilities are improved!
Online access to constantly updated information!
Improve understanding visually with video content.
Easy access to required information with improved user interface!
Easy understanding of technical terms with pop ups!
Compatible with smartphones and other mobile devices!
The sample Search function on the Users' site was closed on May 16, 2023, and now is available on the "Knit Item Data" page in SHIMA Datamall. Furthermore, you can also search, browse, and purchase various useful digital data of fashion items for planning, production and sales in addition to knit items.
Please register with SHIMA online and take advantage of SHIMA Datamall.
SHIMA Datamall is a digital content web service that allows users to search and browse digital data comprising over 8,000 items, free of charge.
Users of SHIMA SEIKI products can also purchase data of knit items, knit designs and 3D model patterns.